Privacy policy

Privacy Policy

Last updated: August 30, 2026

CUSAR operates this store and website, including its content, products, features, and services (the “Services”). CUSAR uses Shopify to provide and operate the Services.

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, place an order, use our Services, or communicate with us.

Personal Information We Collect

Depending on how you interact with our Services, we may collect:

  • Contact information, such as your name, phone number, email address, billing address, and shipping address.

  • Order and transaction information, such as products you purchase, return, or exchange, order details, and payment information.

  • Communications, including information you provide when contacting us through WhatsApp or other available communication channels.

  • Device and usage information, such as your IP address, browser type, device information, and how you interact with our website.

  • Information provided through reviews, when you choose to submit a product review.

We only collect information that is reasonably necessary to provide and improve our Services, process orders, provide customer support, and operate our business.

How We Collect Your Information

We may collect personal information:

  • Directly from you when you place an order, contact us, submit a review, or otherwise provide information.

  • Automatically when you use our website through cookies and similar technologies.

  • From Shopify and other service providers that help us operate our store.

  • From third-party services or partners where necessary to provide our Services.

How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders.

  • Process payments and provide delivery services.

  • Manage returns, refunds, and exchanges.

  • Provide customer support through WhatsApp.

  • Respond to your questions and requests.

  • Maintain and improve our website, products, and Services.

  • Provide a personalized shopping experience.

  • Display and manage product reviews.

  • Detect, prevent, and investigate fraud or other unauthorized activity.

  • Send order-related and service-related communications.

  • Conduct marketing and advertising, including through platforms such as Meta, where permitted by applicable law.

  • Comply with legal obligations and protect our rights and Services.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use our Services, measure performance, and support marketing and advertising.

Some third-party services, including advertising and analytics providers, may collect information about your activity on our website and other websites in accordance with their own privacy policies.

How We Share Your Information

We may share your personal information with trusted third parties when necessary to operate our business and provide the Services, including:

  • Shopify, which hosts and operates our online store.

  • Payment providers that process online payments.

  • Shipping and delivery providers that fulfill and deliver orders.

  • Technology, analytics, and service providers that help us operate and improve our Services.

  • Marketing and advertising partners, including platforms used to advertise CUSAR and measure advertising performance.

  • Other third parties when required by law or when necessary to protect our rights, customers, or Services.

We do not sell your personal information as a business practice.

Shopify

Our store is powered by Shopify. Shopify may collect and process information about your access to and use of our Services in order to provide, operate, and improve its services.

Information you provide through our store may be processed by Shopify and other service providers, including providers located outside your country.

You can learn more about how Shopify handles personal information through Shopify’s privacy policy.

Third-Party Websites and Services

Our website may contain links or integrations to third-party websites, platforms, or services. These third parties have their own privacy policies and terms, and we are not responsible for their privacy or security practices.

If you interact with third-party platforms, including social media or advertising services, their own privacy policies may apply.

Children's Privacy

Our Services are available to customers of all ages, and there is no minimum age requirement to place an order with CUSAR.

We may collect personal information from customers of any age when necessary to process orders, provide our Services, communicate with customers, provide customer support, and fulfill other legitimate business purposes described in this Privacy Policy.

We do not knowingly collect more personal information from children than is reasonably necessary to provide our Services. If you believe that we have collected personal information that is not reasonably necessary from a child, please contact us through WhatsApp so that we can review the matter and take appropriate action where applicable.

Security and Retention

We take reasonable measures to protect your personal information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to provide our Services, fulfill our business and legal obligations, resolve disputes, enforce our policies, and protect our rights.

Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Request information about how your personal information is used.

Where applicable, we may need to verify your identity before processing a privacy-related request.

To make a privacy request, please contact us through WhatsApp.

International Data Transfers

Your personal information may be stored or processed outside the country in which you live, including by Shopify and other service providers that help us operate our Services.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, or legal requirements.

When we make changes, we will update the “Last updated” date at the top of this policy and publish the revised version on our website.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact CUSAR Customer Support through WhatsApp.

WhatsApp: +92 317 7599538